Atlantic City Electric is preparing for the first major snowstorm of the season, bringing with it the potential for strong winds and significant snow accumulations in some areas. Heavy, wet snow and strong winds could bring down tree limbs onto wires, resulting in power outages. Outages can also occur due to drivers skidding into utility poles during storms.
Extra crews and customer care personnel are prepared to work throughout the storm event. When road conditions become treacherous due to ice or heavy snow, Atlantic City Electric will equip vehicles with chains to safely respond to outage calls. Atlantic City Electric will coordinate its power restoration efforts with emergency management personnel and local government officials.
If Power Goes Out
Customers are asked to call Atlantic City Electric at 1-800-833-7476 to report outages – even if their neighbors may have already called. Atlantic City Electric’s automated outage reporting system is the most effective way to report an outage because it immediately feeds information into computers that rapidly identify problem areas and dispatch repair crews, so that power can be restored as quickly as possible.
Atlantic City Electric strongly urges everyone to follow these important safety tips:
– Stay away from downed lines and report them immediately by calling 1-800-833-7476.
– Never attempt to remove trees or limbs from any utility line. Assume all objects touching a power line are energized.
– If using a portable generator during a power outage, always operate it outside. Do not operate a portable generator near doors, windows or in garages to prevent deadly carbon monoxide from entering the house.
– Atlantic City Electric urges customers to stay safe and be prepared. Here are some additional tips:
– Assemble an emergency storm kit. Include a battery-powered radio or television, flashlight, first-aid kit, battery-powered or windup clock, extra batteries, non-perishable food, manual can opener, bottled water, any necessary medications, and a list of emergency phone numbers.
– Maintain a supply of extra blankets.
– Ensure that all household members have a warm coat, gloves, hat and water-resistant boots.
– Make sure your home has a telephone with a cord or cell phone to use as a backup. Cordless telephones require electricity to operate and won’t work if there is an outage.
– Identify a place for emergency shelter in case of an extended outage. It is important that customers with special needs or their caregivers take responsibility to make arrangements ahead of time to prepare for potentially long-lasting service interruptions.
Additional emergency preparedness and safety information may be found at www.atlanticcityelectric.com.